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Over the past few months, Northeast Solar’s small, dedicated crew have had to make a lot of changes to meet the challenges brought on by the pandemic. Since the start of the state shut-down, we've solarized dozens of homes all over the Pioneer Valley while keeping every single one of our employees healthy and employed full-time.
It hasn’t been easy. We’ve had to put ourselves in the shoes of our customers, being sure to consider every touch point in the solar process in order to minimize risk to our customers and employees. Some of our staff have had to move into make-shift home offices that sometimes double as dining rooms, or living room tables. Our installation crews have had to drive to work sites individually, maintain distance while on site, and stay in constant contact with homeowners so they are never left wondering as to the status of their solar installation.
How we are working safe during Phase 3 of reopening
All things considered, Northeast Solar has met the current challenges while keeping an upbeat attitude about the work we are doing (that part is easy because we REALLY believe in solar!).
Satisfied customers have told us time and time again that our customer service and professionalism has exceeded their expectations—even during the coronavirus shut-down. Feedback like that means a lot to us, and we hope that you will give us the chance to exceed your expectations too.
We're (still) in this together, and looking forward to bright days ahead.
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